In January, Darryl Smith became CEO of HomeSight in Southeast Seattle, the most diverse part of the city. When COVID-19 hit the United States, Washington was the first to be listed as a hotspot. There have been more than 25,000 cases of coronavirus confirmed in the state, and more than a thousand deaths. About half of those have been in King County, named for Martin Luther King, Jr., the county where Seattle is located.

"Alexa?" a retired resident says to the digital assistant sitting on the table. "Tell me a joke."

Alexa, a cloud-based voice service, might respond with the one about the cat who stopped playing basketball. (Why? He threw up too many hairballs.) Or the one about how people survived before sandpaper. (They roughed it.)

Americans are facing unprecedented challenges due to COVID-19. Even with some HUD-approved housing counseling agencies shuttered or operating at reduced capacity, counselors can still help clients stabilize their housing. Telephone and virtual counseling can be added to the agencies' service delivery model.

During this time of crisis, remote counseling supports social distancing practices. The physically impaired, immuno-suppressed, seniors, and those who either prefer not to or cannot commute have much to gain.

Older residents living in the communities built and maintained by St. Mary Development in Dayton, Ohio, were afraid to leave home – and had been advised not to. They were concerned about public transportation. They were advised not to go to grocery stores. But they needed food. A number of organizations partnered to get it to them.
 

A good budget can help when the unexpected occurs. But when you suddenly lose income, as many families have in recent months, a budget becomes even more important.

"Budgets change all the time," says Molly Barackman-Eder, senior manager in financial capability at NeighborWorks America. "If you've had a change in income, this is a good time to think about a budget as an organizing tool."

Foundation Communities' (FC) Supper Clubs in Austin, Texas, provide a host of opportunities, says Meghan Hein, community building volunteer coordinator. The dinners, cooked by volunteer groups that range from churches to businesses to book clubs, help residents in FC's affordable housing get warm, healthy meals and stretch their food budgets. With residents and volunteers dining together, there's also a chance to meet other people, talk, and build relationships with the Austin community.