Course Details

Keeping cool in times of conflict or uncertainty is not always easy, and conflict is not always bad. This interactive workshop is focused the basics of the Emotional Intelligence model. We’ll look at how understanding yourself can help you start to understand and work with the others better. During this workshop you will: identify some of your “hot buttons”; learn to recognize the signs that they have been pushed; understand how they affect your ability to communicate effectively; and practice techniques to manage your emotions for productive outcomes. You’ll also hear from others about their “hot buttons” and how you can recognize signs when someone else is triggered. You will come away with some concrete skills to put to use in managing conflict on your board, in your neighborhood, at work, and in your family.

Course Length: 1/2 Days

Tuition: $0.0

Course counts toward a professional certificate (PCP): No