Course Details

Community-focused organizations are expected to operate as efficiently as possible, while simultaneously generating measurable outputs, outcomes, and impacts. Join us for this interactive course and learn tools for understanding and contextualizing your organization’s operations management roles, responsibilities and relationships, as well as methods for establishing, managing, and streamlining processes and procedures. Develop tactics for practical planning and execution, including forecasting metrics to reflect needs and results. Explore best practices in both creating and enhancing quality assurance systems, and in instituting a culture and process for continuing improvement. This course is ideal for EDs, CFOs, COOs and any managers who supervise staff.

Course Length: 1 Days

Tuition: $385.0

Course counts toward a professional certificate (PCP): Yes